DOCUMENT:Q251177 11-JUN-2002 [exchange] TITLE :XADM: Error Message: You Must Be Logged Into an NT Domain to... PRODUCT :Microsoft Exchange PROD/VER::5.5; WINDOWS:2000 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 - the operating system: Microsoft Windows 2000 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== While you are attempting to install Microsoft Exchange Server on a Windows 2000 Server-based computer, you may receive the following error message: You must be logged into an NT domain to run Microsoft Exchange Server Setup. This error can also occur if you are installing a new service pack through a terminal server session on a member server in a NT domain. WORKAROUND ========== To attempt to work around this behavior: - Ensure that you are logged on to the server with a domain account, not a local account. - If this does not correct the behavior, check the following registry key: WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. 1. Start Registry Editor (Regedt32.exe). 2. Locate the DefaultDomainName value under the following key in the registry: HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon 3. If DefaultDomainName is set to the local computer name, change it to the domain name that the computer account is in, and then try to install Exchange Server again. 4. Quit Registry Editor. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: fail failed ====================================================================== Keywords : exc55 Technology : kbOSWin2000 kbOSWinSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5; WINDOWS:2000 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.