DOCUMENT:Q251475 20-NOV-2000 [exchange] TITLE :XFOR: MAPI Error 80040110 Occurs When Attempting to Run Calcon PRODUCT :Microsoft Exchange PROD/VER::5.5,5.5 SP1 OPER/SYS: KEYWORDS:exc55 exc55sp1 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you connect a multiple-server Microsoft Exchange 5.5 site to Lotus Notes using the Microsoft Exchange Calendar Connector (Calcon), the Calcon process quits when it attempts to do a free/busy query of the Exchange Server side, and you may receive the following error message: The Calendar Connector cannot receive calendar requests from the Free Busy Information public folder for site /o=Organization/ou=SITENAME on server SERVERNAME due to MAPI error 80040110. The following event may also be reported in the application event log: Event ID: 5013 Source: MSExchangeCalCo Type: Error Description: The Calendar Connector cannot receive calendar requests made to the "Schedule+ Free Busy Information - /o=Organization/ou=SITENAME" system folder on SERVERNAME due to MAPI error 80040110 and is shutting down. CAUSE ===== If there are multiple servers that are running Exchange Server 5.5 in the same site, and if these servers require free/busy updates from Notes, Calcon can quit if it attempts to access a server that does not have Exchange Server 5.5 Service Pack 2 (SP2) installed. RESOLUTION ========== To resolve this issue, update all servers that need access to this information to Exchange Server 5.5 SP2 or later. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange 5.5. MORE INFORMATION ================ Microsoft Exchange Server 5.5 Service Pack 3 (SP3) is now available. For best performance it is recommended that all of the computers that are running Exchange 5.5 and the Exchange Connectors that are installed on those computers are both running the same service pack. NOTE: A separate service pack is required for the Exchange Connectors. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q242250 XFOR: Exchange Connectors Require a Separate Service Pack Installation Additional query words: calendar, calcon, notes servpack 4.6.x r5 domino ====================================================================== Keywords : exc55 exc55sp1 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 Version : :5.5,5.5 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.