DOCUMENT:Q252814 22-JUN-2001 [exchange] TITLE :XCLN: Posting to a PF Using Send As Doesn't Work as Expected PRODUCT :Microsoft Exchange PROD/VER::; WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97 - Microsoft Outlook 98 - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you post a message to a public folder, if you use the From field to "send as" another user, the From field in the posted message indicates that the e-mail message was sent "on behalf of" the user, and not as the user. MORE INFORMATION ================ With Exchange Server, you can send an e-mail message "on behalf of" another user. For example, if User A wants to send an e-mail message on behalf of User B (to user C), User A needs Send On Behalf Of permission for the User B mailbox. To send an e-mail message on behalf of User B, User A needs to open a new message form, click From Field on the View menu, type "user b" (without the quotation marks) in the From field, and then type "user c" (without the quotation marks) in the To field. When this e-mail message appears in the Inbox of User C, the e-mail message is displayed as if it came from User A, because in the Inbox view, the From field contains User A. However, when User C actually opens the e-mail message, the following string is displayed in the From field: User A on behalf of User B There may be situations in which you want to send a message as another user. For example, if User A wants to send an e-mail message to User C not "on behalf of" User B, but as User B, User A needs Send As permission for the mailbox of User B. An administrator can assign this permission by using the Exchange Server Administrator program on the Exchange Server computer. After User A has Send As permission for the mailbox of User B, User A can use the method described above to send an e-mail message to User C. When this e-mail message appears in the Inbox of User C, the e-mail message is displayed in the Inbox view as if it came from User B. However, when User C actually opens the e-mail message, the From field contains User B. This makes it appear as though User B sent the message himself. User C has no way of knowing that the message was sent by User A on behalf of User B. The procedures above apply to messages that are posted to an Exchange Server public folder. However, the results for a public folder message may be slightly different. This depends on whether a message is posted to the public folder or sent as an e-mail message to the public folder. For example, if User A posts a message to a public folder called Test (by clicking New Post in This Folder on the File menu) and types "user b" (without the quotation marks) in the From field before the message is posted, the post appears to come from User B, but if another user opens the message, that user can see that the post came from User A on behalf of User B. If, however, User A sends an e-mail message to the public folder (by clicking New Mail Message on the File menu) and types "user b" (without the quotation marks) in the From field before the e-mail message is sent to the Test public folder, when another user actually opens the message, the From field contains User B, which makes it appear as if the message came from User B. That user has no way of knowing that the e-mail message was actually sent by User A. Additional query words: obo 8.0 8.01 8.02 8.03 8.04 8.5 9.0 ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 Version : :; WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.