DOCUMENT:Q253210  22-JUN-2001  [exchange]
TITLE   :XCLN: Error Message: Properties for This Information Service...
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:2000,98
OPER/SYS:
KEYWORDS:exc55

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The information in this article applies to:

 - Microsoft Outlook 2000 
 - Microsoft Outlook 98 
 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you are trying to import a set of personal folders (.pst file) into
Microsoft Outlook, you may receive the following error message:

   Properties for this information service must be configured prior to use.

This error message is followed another, which states:

   File access is denied. You do not have the permissions required to access the
   file "filename.pst".

CAUSE
=====

The .pst file that you are trying to import has been marked as read-only.

RESOLUTION
==========

To resolve this error, remove the read-only attribute from the personal folders
file.

MORE INFORMATION
================

For additional information about Personal Folders and read-only volumes, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q178756 XCLN: Read-Write Access Required to Open .PST and PAB Files

Additional query words:

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Keywords          : exc55 
Technology        : kbOutlookSearch kbOutlook2000Search kbOutlook98Search kbZNotKeyword3
Version           : WINDOWS:2000,98
Issue type        : kbprb

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