DOCUMENT:Q253546 09-FEB-2000 [exchange] TITLE :XADM: Auto Reply Rules Stop After Upgrade to Exchange Server 5.5 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade Microsoft Exchange Server 5.0 to Microsoft Exchange Server 5.5, the rules your users created to allow automatic reply and forwarding of Internet mail to other Internet addresses may not work. CAUSE ===== This behavior can occur when the Disable Automatic Replies to the Internet option in the Internet Mail Service is selected as the default value during the upgrade. RESOLUTION ========== To resolve this issue, clear the check box for this default setting in Internet Mail Service on Exchange Server 5.5. Follow these steps: 1. On the site level, expand Configuration, and then click the Connections container. 2. Open the Internet Mail Service properties page, and then click the Internet Mail tab. 3. Click Advanced Options, and then clear the Disable Automatic Replies to the Internet check box. MORE INFORMATION ================ For additional information this feature of the Internet Mail Service, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q176161 XFOR: Microsoft Exchange Server 5.5 Allows Administrators to Disallow Auto Forwarding of Messages to the Internet Addresses Q189340 XADM: Message Auto-Forwarded Though "Automatic Replies to the Internet" Disabled Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : winnt:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.