DOCUMENT:Q253620 22-JUN-2001 [exchange] TITLE :XCLN: Non-Delivery Report from "Ghost" Recipients PRODUCT :Microsoft Exchange PROD/VER::98 OPER/SYS: KEYWORDS:kbExchange550preSP4fix kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 98 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When a user opens a message in the Sent Items folder, clicks "Reply to All", removes some recipients from the To or Cc box, and then sends the reply, the user may receive a non-delivery report (NDR) that includes all of the recipients from the original message. If diagnostic logging is set to maximum for the transport category on the Exchange Server information store in the Exchange Server Administrator program, the following event error message is logged: 11/5/99,11:57:22 AM,MSExchangeIS Private,Warning,Transport General , 1026,N/A,ASM0109,An error occurred with the following call stack: EcSendMessage(): 0000000467 EcCreateOMSubmit(): 0000000467 Why do we have a MAPI_P1 recipient in a non resend msg?(): 0000000000 RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4. Additional query words: ol98 ====================================================================== Keywords : kbExchange550preSP4fix kbExchange550sp4Fix Technology : kbOutlookSearch kbOutlook98Search kbZNotKeyword3 Version : :98 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.