DOCUMENT:Q254037 23-OCT-2000 [exchange] TITLE :XFOR: Access Violation Occurs in Nnotes.dll w/ Lotus Notes 4.6a PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Using the Exchange Server Migration Wizard and the Lotus Notes 4.6a Client to migrate from Lotus Notes may cause an access violation to occur in Nnotes.dll. CAUSE ===== This is a rare and extreme situation which occurs when a buffer allocated from heap memory ends exactly at the end of a memory page and the next address points to memory that is not readable. The Notes API call, DNCanonicalize, is reading one byte past the end of the string. In this case, the string is terminated on a page boundary, which causes the access violation. WORKAROUND ========== To work around this issue, use Lotus Notes 5.x or later clients with the Exchange Migration Wizard when you migrate from Lotus Notes. Additional query words: ====================================================================== Keywords : exc55 Component : Migration Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.