DOCUMENT:Q254795 30-JUL-2000 [exchange] TITLE :XADM: CDOSYS Stops While Sending or Posting by Using Port PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 kbWin2000PreSP1Fix kbWin2000sp1Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If a time-out occurs on an Exchange Server 5.5 computer when you send or post by using Simple Mail Transfer Protocol (SMTP) or Network News Transfer Protocol (NNTP), the Collaboration Data Objects (CDO) for Windows 2000 (CDOSYS) may stop responding. This may occur if the remote server is under a very heavy load or if the server or network is unavailable. CAUSE ===== This problem can occur if Exchange Server does not close the connection to the remote server correctly. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, please see the following article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Windows 2000 Service Pack 1. Additional query words: ====================================================================== Keywords : exc55 kbWin2000PreSP1Fix kbWin2000sp1Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.