DOCUMENT:Q256865 06-AUG-2002 [exchange] TITLE :XFOR: Entire GroupWise Distribution List Listed in the To Box PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP3 OPER/SYS: KEYWORDS:exc55sp3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== If an Exchange Server recipient is a member of a Novell GroupWise distribution list, the entire membership of the distribution list is displayed in the To box when the Exchange Server user receives the e-mail. CAUSE ===== This issue can occur because of the application programming interface (API) gateway. E-mail that is destined for a foreign domain starts out in the client message database, and then the message transfer agent (MTA) moves the e-mail to the following API directory: ()\Wpgate\Api\Wpcsout\Apixxx\O-7 The API gateway retrieves the file, converts it, and then separates the header from the message. The API gateway then puts the header in the Wpgate\Api\Api_out directory and the message and attachments in the ()\Wpgate\Api\Att_out directory. When you open the .api file in the Api_out directory, the distribution list is expanded under the ALL-TO keyword section. The ALL-TO section is a list of all of the primary recipients of a message, but not courtesy copy (cc) or blind courtesy copy (bcc) recipients. After the API gateway performs this conversion, the GWRouter component of Exchange Server retrieves the e-mail, the e-mail is converted by the connector and delivered, and there is no further manipulation by the Microsoft Exchange Connector for Novell GroupWise. WORKAROUND ========== To obtain workarounds for this issue, contact Novell Support. MORE INFORMATION ================ When a GroupWise custom recipient is a member of an Exchange Server distribution list, this behavior does not occur. When the GroupWise user receives the e-mail, only the distribution list name is in the To box. Additional query words: GroupWise, DL ====================================================================== Keywords : exc55sp3 Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3 Version : winnt:5.5 SP3 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.