DOCUMENT:Q256927 06-AUG-2002 [exchange] TITLE :XCON: Event 1008 Occurs When Internet Mail Service Is Started PRODUCT :Microsoft Exchange PROD/VER::4.0,5.0,5.5 OPER/SYS: KEYWORDS:exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Internet Mail Service, the following event ID is displayed in the application event log: Event Type:Error Event Source:Perflib Event Category:None Event ID:1008 Description: The Open Procedure for service "MSExchangeIMC" in DLL "G:\EXCHSRVR\bin\imsperf.dll" failed. Performance data for this service will not be available. The Status code returned is the first DWORD in the attached data. CAUSE ===== This behavior can occur because: 1. The Imsperf.dll file is the wrong version, was not registered, or is missing. -or- 2. The performance counters are incorrect. RESOLUTION ========== To resolve this behavior, ensure that Imsperf.dll file is present, is the correct version, and is properly registered. To do this: 1. Type the following at a command prompt: " regsvr32 \imsperf.dll " (without the quotation marks) 2. Run the following commands: " unlodctr MSExchangeIMC lodctr :\exchsrvr\bin\imcperf.ini " (without the quotation marks) where is the drive letter where the Exchange Server binaries are installed. When the commands have finished running, check the event log to ensure that this operation was completed properly. Additional query words: ====================================================================== Keywords : exc4 exc5 exc55 Component : IMS Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : :4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.