DOCUMENT:Q257207 25-JUN-2000 [exchange] TITLE :XFOR: Message ID Tab Is Missing from Message Properties PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= In Exchange client software, such as Microsoft Outlook 2000, you normally see a Message ID tab if you open the message, click File, and then click Properties. However, the Message ID tab does not appear if: - The message originates from the Internet Mail Service (IMS). - The recipient's mailbox is on the IMS connector server. MORE INFORMATION ================ If the message enters an IMS on another server in the Exchange organization, the Message Transfer Agent (MTA) routes the message to the appropriate mailbox server, and attributes a Message ID in the process. If the message enters an IMS whose recipient is on the same server, the MTA does not play a role in handling the message because there is no communication between Exchange servers. Therefore, no message ID is given by the MTA, and the Exchange client does not see a Message ID tab under the message properties The message ID is often used to track message history between Exchange servers using the Message Tracking Center utility in the Exchange Administrator program. The Message ID tab is also missing from messages originating from other foreign connectors whose recipients are on the same connector servers, but the tab is present in messages from site-connecting connectors. Additional query words: missing message-ID track IMS ====================================================================== Keywords : exc5 exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.