DOCUMENT:Q257308 21-APR-2000 [exchange] TITLE :XCON: Dynamic RAS Doesn't Work w. "-RpcServerUseProtSeqEp..." PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Dynamic Remote Access Service (RAS) dials the receiving server, but the connection may be terminated (the other server hangs up) and no mail is transferred. When you run the Rpingc32 utility against the Rpings utility, the ping does not work and the following error message is displayed: -RpcServerUseProtSeqEp returned a status 0xE CAUSE ===== The hexadecimal value 0xE translates to a decimal value of 14. If you type the following command at a command prompt NET HELPMSG 14 the Microsoft Windows NT error code is translated as "Not enough storage is available to complete this operation." RESOLUTION ========== To resolve this issue, increase the amount of random access memory (RAM) on the receiving server. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q175496 XCON: Using RPCPing to Troubleshoot MTA Connections Additional query words: ====================================================================== Keywords : exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.