DOCUMENT:Q257367  22-JUN-2001  [exchange]
TITLE   :XCLN: Error Message When You Open a Recurring Appointment
PRODUCT :Microsoft Exchange
PROD/VER::
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Outlook 98 
 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you try to view or delete a recurring appointment in the Day/Week/Month
view, you may receive the following error message:

   Can't open this item. The object could not be found.

CAUSE
=====

The form may be damaged.

RESOLUTION
==========

To resolve this problem, run the SwitchForms utility. For additional information
about how to run the Switch Forms utility, click the article number below to
view the article in the Microsoft Knowledge Base:

   Q179437 OL98: (CW) Switch Forms Utility for Outlook and Exchange

When you run the Switch Forms utility, you may receive the following error
message:

   Forms could not be found.

If you receive this error message, you must install the Visuals for Form Design
component. For additional information about Visuals for Form Design, click the
article number below to view the article in the Microsoft Knowledge Base:

   Q143476 OL97: SwitchForms Utility for Outlook and Exchange

The Switch Forms utility requires the form configuration files from the Outlook
client. The Microsoft Outlook Setup program installs the form configuration
files automatically. The Switch Forms utility also requires the Outlook form
configuration files. The Typical Setup option in Microsoft Office Setup or
Outlook Setup does not provide these form configuration files.

To install the Outlook form configuration files:

1. In Control Panel, double-click Add/Remove Programs.

2. Click Microsoft Outlook 98, and then click Add/Remove.

3. Click Add New Components, and then click either Install From CD or Install
   From Web.

4. Click Development Tools.

5. Follow the instructions in the Installation Wizard to install the
   configuration files.

Additional query words:

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Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook98Search kbZNotKeyword3
Version           : :
Issue type        : kbprb

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