DOCUMENT:Q257423 22-APR-2000 [exchange] TITLE :XFOR: Meeting Request NDR When Sent to Multiple Recipients PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you create a meeting request from a Microsoft Outlook client and you select multiple Lotus Notes recipients or a distribution list (DL) that contains multiple Notes recipients, you may receive a non-delivery report (NDR). The description of that NDR contains the following string: Unable to convert message to format suitable for target system In the Microsoft Windows NT application event log or the Log Browser (visible through the Exchange Connectivity Administrator utility), the following is displayed: 41300: Notes Package ID: Notes Store Facility (NSF). Extended Reason String: Database already contains a document with this ID (UNID) CAUSE ===== This problem can occur because the meeting request has been split into multiple messages. These messages are then placed in the Mail.box file on the Notes server. The first message is placed properly, but subsequent messages may not be placed properly because the messages are all given the same document ID (because the messages are sourced from the same meeting request). Notes only allows unique document IDs in the Mail.box file at any point in time. WORKAROUND ========== To work around this problem, make sure that the manner in which the distribution list is expanded is correct. Ensure that the Notes custom recipients all reside on the same Exchange Server computer, or that the distribution list is expanded by only one Exchange Server computer. MORE INFORMATION ================ This problem can also occur if you send a message to a distribution list that contains Exchange Server mailboxes with Notes custom recipients listed as alternate recipients. Additional query words: convert format ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.