DOCUMENT:Q259018 08-DEC-2001 [exchange] TITLE :GetNextTimedEvent Halts and Does Not Allow Background Tasks to R PRODUCT :Microsoft Exchange PROD/VER::5.5,5.5 SP1,5.5 SP2,5.5 SP3 OPER/SYS: KEYWORDS:exc55 exc55sp1 exc55sp2 exc55sp3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When the information store process starts, an Event ID 7200 similar to the following may be logged: Event ID: 7200 Source: MSExchangeIS Public Type: Error Category: General Background thread FBackgroundTimedEvent halted due to error code 0x80004005. NOTE: The error code that is returned is not relevant and may vary. Background tasks do not run and the database may grow to a very large size. Online and offline defragmentation cannot perform maintenance, so old messages are not cleaned up and removed. CAUSE ===== This problem can occur if there is invalid data in the TimedEvents table. This data can be an INVALID FILETIME variable or a date that was out of range (for example, 7/3/03). This results in an error when calling the EcSubtractFileTimes function. RESOLUTION ========== To resolve this problem, contact Microsoft Product Support Services to help you repair the TimedEvents table. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ Invalid data may enter the TimedEvents table when you try to synchronize the time of the server to an external time source. Additional query words: ====================================================================== Keywords : exc55 exc55sp1 exc55sp2 exc55sp3 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 Version : :5.5,5.5 SP1,5.5 SP2,5.5 SP3 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.