DOCUMENT:Q259158 11-JUN-2002 [exchange] TITLE :XADM: How to Manually Remove Exchange Server 5.5 Completely PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SUMMARY ======= This article describes the steps to completely remove Microsoft Exchange Server 5.5 from a computer manually. MORE INFORMATION ================ IMPORTANT: Before you perform the steps in this article, please make sure that you have backed up any information that you may need. If you perform these steps, you delete all aspects of Exchange Server from your computer. If you perform an offline backup, make sure that the databases are consistent before you remove the installation. For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q237767 XADM: Making and Restoring Offline Backups Q182903 XADM: ESEUTIL Command Line Parameters To completely remove Microsoft Exchange Server 5.5 from a computer manually, perform the following steps: WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. 1. In Control Panel, double-click Services, and then stop the Exchange Server system attendant. This stops all Exchange Server services. 2. Insert the Microsoft Exchange Server CD-ROM, click Install, and then click Remove All. Follow the instructions to remove all of the Exchange Server files that were installed during setup and were never modified. NOTE: If you are using Small Business Server 4.5, the Exchange setup program (setup.exe) is located on CD #3 under the Exchsrvr\Server\Setup\i386 folder. 3. Start Registry Editor (Regedt32.exe). 4. Locate the following subkey in the registry: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Services 5. Delete all of the installed Exchange Server services. The following are the most commonly used Exchange Server services: - ESE97 - MSExchangeDS - MSExchangeES - MSExchangeIMC - MSExchangeINS - MSExchangeIS - MSExchangeKMS - MSExchangeMTA - MSExchangeSA If other MSExchange services are present, delete them also. 6. Locate the following subkey in the registry: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft 7. Delete the three following subkeys: - EDB - ESE97 - Exchange 8. When the following message is displayed, click Yes. Registry Editor may delete the currently selected key and all its subkeys. 9. Quit Registry Editor. 10. In Microsoft Windows NT Explorer, delete the Exchsrvr folder and all of the subfolders under this folder. If you have multiple hard disks on the computer, you need to delete the Exchsrvr folder from all of these hard disks. NOTE: If you are unable to delete the Exchsrvr folder, rename the Exchsrvr folder and then delete it. 11. Restart the Exchange server. Additional query words: XMRP uninstall manual manually ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.