DOCUMENT:Q259423 05-MAY-2000 [exchange] TITLE :XADM: Removing Folder Instance Results in Error c1040af3 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to remove an instance of a folder under Folders on this Information Store on the Instances tab of the public information store properties, the following error message may be displayed: You do not have the permissions required to complete the operation on the information store. Microsoft Exchange Information Store ID no: c1040af3 CAUSE ===== This issue can occur if the folder is homed in a different site and the folder is "secured." In Exchange Server 5.5, there is a new "Limit Administrative Access to Home Site" property on each public folder, which keeps the folder from being administered or rehomed from any Exchange Server site other than the home site. When this attribute is enabled on a public or system folder, the folder is a "secured" folder. This "Limit Administrative Access to Home Site" check box is not selected by default for system folders. RESOLUTION ========== To resolve this issue, use one of the following methods: - Unsecure the folders in the home site. After this attribute change replicates to the server where the replica exists, you can remove the replica by using the Instances tab in the Public Information Store object of this server. -or- - Have an administrator in the home site remove the replica for the folder that you want to remove. Use caution when you unsecure folders, because an unsecured folder can be rehomed by an administrator from another site. MORE INFORMATION ================ In Exchange Server 5.5, only public folders that are created by users are secured by default. System folders (which include Organization forms, EventConfig folders, offline Address Books, and Schedule+ Free/Busy folders) are not secured. To secure a folder (system folder), open the properties of the folder that you want to secure, and then click to select the "Limit Administrative Access to Home Site" check box. To unsecure a folder (public folder), open the properties of the folder that you want to unsecure, and click to clear the "Limit Administrative Access to Home Site" check box. Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.