DOCUMENT:Q259654 22-JUN-2001 [exchange] TITLE :XCLN: Outlook 2000 Constantly Prompts Regarding Offline Rules PRODUCT :Microsoft Exchange PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 2000 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you activate the Large Messages rule for offline folders, you receive a message that states that the offline rule is active every time that you start Outlook. You can turn off the Large Messages rule from this message. If you turn it off, it remains inactive until you manually reactivate it by using the Rules Wizard. There is no way to prevent this message from being displayed during startup in the user interface. CAUSE ===== This issue can occur because Outlook always notifies the user of offline rules that are active during startup. This behavior is by design. RESOLUTION ========== To resolve this issue, click either OK or Cancel (without making any changes) in the message that states that the offline rule is active to preserve the rule. MORE INFORMATION ================ The Large Message rule is created when you enable filtered synchronization. Filtered synchronization is a new feature in Outlook 2000. If you are connected over a dial-up session, filtered synchronization allows you to select the folders that you want to synchronize and also to set a maximum size for messages that are synchronized. To enabled filtered synchronization: 1. On the Tools menu, click Synchronize, and then click Off-Line Folder Settings. 2. Click Download Options. 3. Make sure that the "Don't download messages larger than" check box is selected. 4. Click OK, and then click OK again. After you finish this procedure, if you click Rules Wizard on the Tools menu, "Large Message Rule (client-only)" is listed as one of the rules. Additional query words: OL2000 ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook2000Search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.