DOCUMENT:Q259906  02-NOV-2000  [exchange]
TITLE   :XADM: Event ID 5389 When KM Server Is Moved to a New Server
PRODUCT :Microsoft Exchange
PROD/VER::5.5
OPER/SYS:
KEYWORDS:exc55

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

After you move Key Management (KM) server to a new server in the site, KM server
may not start. The following event may be logged in the application event log:

   Event ID: 5389
   Source: MSExchangeKMS
   Description: KMS is exiting with error 0.

CAUSE
=====

This issue can occur when the KM server database is running on a version of
Microsoft Exchange Server that is later than the Exchange Server service pack
that is installed on the new server.

WORKAROUND
==========

To work around this issue, ensure that the current server and the server that KM
server was moved from are running the same version and service pack of Exchange
Server.

MORE INFORMATION
================

When you use the Exchange Server 5.5 CD-ROM to install KM server components, you
must reinstall the current Exchange Server service pack.

Additional query words: KMS update move

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Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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