DOCUMENT:Q259975  28-OCT-2000  [exchange]
TITLE   :XADM: Error Message: Account Information Is Incorrect
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:exc55

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you install Exchange Server, the setup process may stop with the following
error message after you select the Exchange Server Service account:

   Account information is incorrect.

CAUSE
=====

The account that you select for the Exchange Server Service account has the
"User Must Change Password at Next Logon" option selected.

RESOLUTION
==========

In User Manager for Domains, click the account that you want to use for the
Exchange Server Service account, and then click to clear the "User Must Change
Password at Next Logon" check box.

MORE INFORMATION
================

For additional information about this error message, click the article numbers
below to view the articles in the Microsoft Knowledge Base:

   Q146504 XADM: Installing Exchange Server Allows Selection of Group

   Q190822 XADM: Error During Installation: Account Information Is Incorrect

   Q253305 XADM: Exchange Setup Stops w. Account Information Is Incorrect

Additional query words:

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Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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