DOCUMENT:Q260352 13-JUN-2001 [exchange] TITLE :PRB: Delay in Receiving Final Report Using Routing Wizard PRODUCT :Microsoft Exchange PROD/VER::5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 OPER/SYS: KEYWORDS:kbMsg kbGrpDSMsg kbDSupport ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5 SP1, 5.5 SP2, 5.5 SP3, 5.5 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Routing Wizard for parallel routing, you may not receive the final report for several days, even though the posted message is approved or rejected immediately by all the recipients. CAUSE ===== The Routing Wizard uses the following map for the routing process: ...... 1010 Wait 0 10080 1012 Goto 0 1020 1014 Wait 0 0 1020 ORSplit 0 IsTimeout ...... 5000 ORSplit 0 IsApprovedTable ...... 10000 FinalizeReport 2 False False ...... 20000 FinalizeReport 2 True False ...... 20020 Terminate 0 0 20030 Goto 0 20020 30000 Terminate 0 1 ...... You can only reach the ORSplit action at 5000 and create the final report when the IsTimeout action returns True. However, the following action indicates that the routing process will use the waiting time that was used by the previous Wait action, which is 10080 minutes (7 days): Wait 0 0 RESOLUTION ========== Routing Wizard is a sample tool that is used to illustrate some of the capabilities of the Exchange Server Routing objects. You can and should use the ideas that are provided by the Routing Wizard to write your own tools. If you want your tools to behave differently, you can modify the script source code or change the routing map. To speed up the routing process, modify the routing map as follows: - Reduce 10080 (7 days) to a smaller number, such as 1440 (1 day). To do this, replace the following code 1010 Wait 0 10080 with: 1010 Wait 0 1440 - Specify the wait time instead of using the existing waiting time. To do this, replace the following code 1014 Wait 0 0 with: 1014 Wait 0 60 'one hour STATUS ====== This behavior is by design. MORE INFORMATION ================ Microsoft Exchange Server 5.5 Service Pack 1 provides the Routing Wizard routing tool. The Routing Wizard sample application illustrates the type of routing tools that can be built easily with Microsoft Exchange Routing. With the Routing Wizard, you can define and install simple sequential or parallel routing and approval logic into Exchange Server folders. REFERENCES ========== For more information on how to use the Routing Wizard, see the Microsoft Developer Network (MSDN). Additional query words: Event Scripting Agent, Routing Wizard ====================================================================== Keywords : kbMsg kbGrpDSMsg kbDSupport Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 kbExchange550SP4 Version : :5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.