DOCUMENT:Q260557 12-JUN-2001 [pcmail] TITLE :Microsoft Mail Password Recovery PRODUCT :Microsoft Mail For PC Networks PROD/VER::2.0,2.0a,2.1,2.1a,2.1b,2.1c,2.1d,2.1e,2.1x,2.x,3.0,3.0a,3.0b,3.1,3.1a,3.2 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.0, 2.0a, 2.1, 2.1a, 2.1b, 2.1c, 2.1d, 2.1e, 2.1x, 2.x, 3.0, 3.0a, 3.0b, 3.1, 3.1a, 3.2 ------------------------------------------------------------------------------- SUMMARY ======= Microsoft no longer recovers administrator passwords for Microsoft Mail or Workgroup Post Office (WGPO) mail systems. However, Microsoft will continue to assist administrators if they cannot start the Administrator program because of damaged files. Additional query words: ====================================================================== Keywords : kbfaq Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300a kbMailPCN310 kbMailPCN310a kbMailPCN300b kbMailPCN210 kbMailPCN210a kbMailPCN210b kbMailPCN210c kbMailPCN210d kbMailPCN210e kbMailPCN200a kbMailPCN200 kbMailPCN2xSearch kbMailPCN21xSearch Version : :2.0,2.0a,2.1,2.1a,2.1b,2.1c,2.1d,2.1e,2.1x,2.x,3.0,3.0a,3.0b,3.1,3.1a,3.2 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.