DOCUMENT:Q261875 18-MAY-2001 [exchange] TITLE :XADM: Original Domain Controller Needed for New User Attribubtes PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:; winnt:5.5 SP3 OPER/SYS: KEYWORDS:exc55sp3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP3 - the operating system: Microsoft Windows 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the Active Directory Connector (ADC) for Microsoft Exchange Server 5.5 Service Pack 3 (SP3) on a Microsoft Windows 2000-based computer, you may experience the following behavior: In the Active Directory Users and Computers snap-in, two new tabs appear in User Account Properties. These tabs, the Exchange General and E-mail Addresses tabs, are visible only on the domain controller on which the ADC was installed. CAUSE ===== This behavior can occur if the other domain controllers do not have the Microsoft Active Directory Connector Management components installed. Therefore, they are unable to view the two new user attributes. RESOLUTION ========== To resolve this issue, it is necessary to install the Microsoft Active Directory Connector Management components on every domain controller on which you want to be able to view the attributes. To install the Active Directory Connector Management components, follow these steps: 1. Double-click Setup.exe in the ADC folder. NOTE: On the Microsoft Windows 2000 Server compact disc, Setup.exe is found in \Valueadd\Msft\Mgmt\Adc. 2. After ADC Setup initializes, click Component Selection, and then select only the Microsoft Active Directory Connector Management components box. You do not need to install the Microsoft Active Directory Connector Service component. 3. Click Next, and then click Finish to complete the ADC setup. Exchange Server does not need to be installed on the domain controllers to view these new user attributes. Additional query words: ADC W2K ====================================================================== Keywords : exc55sp3 Technology : kbwin2000AdvServSearch kbwin2000Ssearch kbwin2000ProSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbWinAdvServSearch Version : WINDOWS:; winnt:5.5 SP3 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.