DOCUMENT:Q262337 16-JUL-2000 [exchange] TITLE :XADM: "Unknown Failure" Error Message when You Run Exmerge PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When you use the Exmerge utility (Exmerge.exe) to move mailbox information from an Exchange Server computer to a Personal Folder (.pst file), an error similar to the following error may occur in the Exmerge log file and the Exmerge utility cannot continue: [21:18:34] Error getting ServerDN - Check current Windows NT account (E_FAIL - Unknown Failure) (CMapiSession::GetOrgSiteServerName) [21:18:34] Errors encountered. Copy process aborted. MORE INFORMATION ================ This error may occur if the Exchange Server computer on which you are running the Exmerge utility is out of disk space. Verify that the drive on which you are running the utility has sufficient disk space to complete the operation. The utility display the required disk space when you select the mailboxes. Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.