DOCUMENT:Q262451 22-JUN-2001 [exchange] TITLE :XCLN: Workaround for Events That Span Two Days Across Time Zones PRODUCT :Microsoft Exchange PROD/VER::; WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 2000 - Microsoft Outlook 98 - Microsoft Outlook 97 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create an appointment in Outlook and set it as an all day event, the appointment appears to span across two days when you view it in another time zone. CAUSE ===== When you click the All Day Event option, the appointment is scheduled from midnight on the first day to midnight on the next day. When you view the calendar in a different time zone than the one in which the appointment was created, the time is adjusted for that time zone based on the regional time settings on that computer. This makes the appointment appear to span over two days when you view it from another time zone. NOTE: Computers that are running Exchange Server store all calendar events in Greenwich mean time and shift the events based on the regional settings of the computer that is accessing each event. For additional information about how to create an Outlook profile, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q195718 OL2000: How to Create a New Mail Profile for Outlook Q181142 OL98: How to Create a New Mail Profile for Outlook Q171376 OL97: How to Create a New Mail Profile for Outlook WORKAROUND ========== To work around this problem, schedule the event for the beginning and end of your normal workday instead of choosing the All Day option, and then mark the event as needed (Free, Tentative, or Busy). Also, Microsoft recommends that you not create events that span over the midnight time frame unless your normal working hours include those times. NOTE: When you use this workaround, the top section of the calendar does not display the date of the event, but it does display the event as a single event that fills the hours for that workday. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ For additional information about this problem, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q197718 OL2000: All Day Events Indicate Two Days Across Time Zones Q180041 OL98: All Day Events Indicate Two Days Across Time Zones Q176793 OL97: All Day Events Indicate Two Days Across Time Zones For additional information about the date format in Regional Settings and how Outlook calculates Greenwich mean time, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q254592 OL2000: How the Date Format in Regional Settings Affects Outlook Q254811 OL98: How the Date Format in Regional Settings Affects Outlook Q254810 OL97: How the Date Format in Regional Settings Affects Outlook Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 Version : :; WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.