DOCUMENT:Q262902 09-JUL-2002 [exchange] TITLE :XWEB: OWA: "Your Current Password Is About to Expire in 0 Days" PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you log on to an Exchange Server 5.5-based computer using the Outlook Web Access client, you may receive the following error message: Your current password is about to expire in 0 days CAUSE ===== The following articles reference possible causes of this error: Q190433 XWEB: Err Msg: Current Password Is About to Expire in 0 Days Q236909 XWEB: Current Password Is About to Expire in 0 Days Message Using OWA Q238444 XWEB: OWA Current Password Is About to Expire in 0 Days Message After Installing Service Pack 3 RESOLUTION ========== To resolve this behavior, first attempt to use the resolutions that are suggested in the articles referred to in the "Cause" section of this article. If you are still unable to resolve the behavior, or if the articles to not apply to your particular situation, follow these steps: 1. Go to the C:\Exchsrvr\Webdata\USA folder. 2. Open the Root.asp file, and then edit it: a. Look for the line that reads: if cint(days) < 0 then days = 10000 b. Change the line to: if cint(days) < 1 then days = 10000 3. Save, and then close the file. MORE INFORMATION ================ The resolution described in this article is preferable to the "constant.inc" workaround that is described in Q190433, which disables clients' ability to change passwords from OWA. The IF statement is included to filter out invalid values for the HTTP_REQ_PWD_EXPIRE variable. It is possible for this variable to always be returned with the value of 0, which is technically incorrect but not flagged because the original code is looking for values less than 0. So, by changing this value to 1, you are prompted to change your password starting on the 15th day (which is the default) until there is only one day left. When there are no days left, you are then forced to change your password. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOWASearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.