DOCUMENT:Q263072  18-MAY-2001  [exchange]
TITLE   :XCON: Err. Installing Internet Mail Service w. Terminal Services
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5 SP3
OPER/SYS:
KEYWORDS:exc55sp3

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 SP3, on platform(s):
    - the operating system: Microsoft Windows 2000 
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SYMPTOMS
========

When you install the Internet Mail Service for Exchange Server 5.5 Service Pack
3 on a Windows 2000 Terminal Services computer, you may receive the following
error message when the Internet Mail Wizard begins to install services and
modify the registry:

   Self registration of the DLL C:\Documents and
   Settings\Administrator\WINDOWS\system32\cdonts.dll failed : 0d.

When you click OK, you receive the following error message:

   Processing file 'C:\EXCHSRVR\bin\cdo.ins,' at or near line 7
   The specified module could not be found.
   Microsoft Windows NT
   ID no: 0xc002007e

When you click OK, you may receive the following error message:

   Processing file 'C:\EXCHSRVR\bin\smtp.uns', at or near line 27
   The system cannot find the file specified.
   Microsoft Windows NT
   ID no: 0xc0020002

CAUSE
=====

This issue can occur because the Internet Mail Service cannot register the
necessary dynamic-link libraries (DLLs) when the server is running Terminal
Services in execute mode.

RESOLUTION
==========

To resolve this issue:

1. At a command prompt, type "change user /install" (without the quotation
   marks) to change Terminal Services to installation mode. The following
   message is displayed:

   User session is ready to install applications.

2. Start the Internet Mail Wizard and make sure that the Internet Mail Service
   is installed successfully.

3. At a command prompt, type "change user /execute" (without the quotation
   marks) to change Terminal Services to execute mode. The following message is
   displayed:

   User session is ready to execute applications.

MORE INFORMATION
================

For additional information about how to install applications on a Windows 2000
Terminal Server computer that is running in application server mode, click the
article number below to view the article in the Microsoft Knowledge Base:

   Q248340 Installing and Using Programs in Windows 2000 Terminal Services


Additional query words:

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Keywords          : exc55sp3 
Technology        : kbExchangeSearch kbZNotKeyword2
Version           : winnt:5.5 SP3
Issue type        : kbprb

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