DOCUMENT:Q263173 19-NOV-2000 [exchange] TITLE :XADM: Only 100 Accounts Extracted from Active Directory Domain PRODUCT :Microsoft Exchange PROD/VER::5.5 SP3 OPER/SYS: KEYWORDS:exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install Exchange Server 5.5 Service Pack 3 on a Microsoft Windows 2000 Advanced Server-based computer that is a domain controller, and then on the Tools menu in the Exchange Server Administrator program, click Extract Windows NT Account List to extract the Windows 2000 domain accounts to a .csv file, the process may not work and only the first 100 accounts are extracted to the .csv file. CAUSE ===== This issue can occur because the Administrator program calls Windows application programming interface (API) "NetQueryDisplayInformation" to extract the Microsoft Windows NT accounts, but the returned value of the function in Windows 2000 is different from the returned value of the function in Windows NT 4.0. If Exchange Server is running on a Windows 2000-based computer, Exchange Server incorrectly processes the returned value when the Windows NT accounts number more than 100. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How toObtain the latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4. Additional query words: ====================================================================== Keywords : exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3 Version : :5.5 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.