DOCUMENT:Q263534 27-OCT-2000 [exchange] TITLE :XGEN: Err. Mssg. When Using the Global Address List Modify Tool PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you connect to an Internet Information Service (IIS) server on which the Global Address List Modify for Web tool is installed in a virtual directory, you may receive the following error message: Error: Permission Denied Restart your browser and enter the proper logon name and password CAUSE ===== This issue can occur because the Allow Anonymous Access option must be disabled for the virtual directory in which the Global Address List Modify for Web tool pages are installed. RESOLUTION ========== To resolve this issue: 1. Start Internet Services Manager. 2. Locate the virtual directory in which the pages for the Global Address List Modify for Web tool are installed. 3. Click the Security tab, and then click to clear the Allow Anonymous Access check box. NOTE: Also disable Windows NT Challenge/Response authentication (NTLM). The only authentication must be set to Basic (Clear Text) authentication. MORE INFORMATION ================ For additional information about how to set up the Global Address List Modify for Web tool, click the article number below to view the article in the Microsoft Knowledge Base: Q242223 XADM: How to Install and Use the Global Address List Modify for Web Tool Additional query words: GAL MOD ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.