DOCUMENT:Q265514 08-MAY-2002 [exchange] TITLE :XCLN: English Version of Fix for Store Provider Memory Leak PRODUCT :Microsoft Exchange PROD/VER::5.5 SP3 OPER/SYS: KEYWORDS:exc55 kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP3 - Microsoft Outlook 2000 ------------------------------------------------------------------------------- For additional information about this fix for earlier versions of Outlook, click the article number below to view the article in the Microsoft Knowledge Base: Q237174 XIMS: IMAPISession::OpenMsgStore Leaks Approximately 40-60 Bytes Per Call SYMPTOMS ======== Repeated calls to IMAPISession::OpenMsgStore cause a memory leak even after a corresponding close function. CAUSE ===== An internal object is being constructed that, in turn, creates a critical section. When the object is destroyed, the corresponding critical section is not destroyed, resulting in a memory leak. RESOLUTION ========== The store provider .dll file has been corrected to release the memory that is allocated by the critical section To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4. Additional query words: memory leak exc55 esc55SP4fix ====================================================================== Keywords : exc55 kbExchange550sp4Fix Technology : kbOutlookSearch kbExchangeSearch kbZNotKeyword2 kbOutlook2000Search kbZNotKeyword3 kbExchange550SP3 Version : :5.5 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.