DOCUMENT:Q265716 20-JUL-2000 [exchange] TITLE :XADM: Installing Exchange Server 5.5 SP1 Does Not Update DLLs PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Service Pack 1 (SP1) for Microsoft Exchange Server, version 5.5, on a computer running Microsoft Windows NT 4.0 SP3 and Seagate's BackupExec version 7.0 with Exchange Add-In, you may receive a message that the following dynamic-link library (DLL) files cannot be updated: %winnt%\system32\edbbcli.dll %winnt%\system32\emsmdb.dll %winnt%\system32\escprint.dll %winnt%\system32\libxds.dll A Windows NT dialog box appears with the following options: - Abort - Retry - Ignore Note: All Exchange services were stopped prior to the application of Exchange Server 5.5 SP1. RESOLUTION ========== To resolve this issue: 1. Stop all Seagate's BackupExec services. 2. In the Windows dialog box, click Retry to install Exchange Server 5.5 SP1. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP1 Version : winnt:5.5 SP1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.