DOCUMENT:Q266092 23-OCT-2000 [exchange] TITLE :XFOR: NDR When Sending an Excel Spreadsheet As an Attachment PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send an e-mail message that contains a Microsoft Excel spreadsheet as an attachment, you may receive a non-delivery report (NDR) similar to the following: Your message did not reach some or all of the intended recipients. Subject: FW: Sent: 6/13/00 10:54 AM The following recipient(s) could not be reached: 'ldolce@actium.com' on 6/13/00 11:00 AM The content length of the message is too long for the recipient to take delivery. The MTS-ID of the original message is: c=US;a=;p=MPS;l=JAXN047-000613145408Z-56596 MSEXCH:IMS:MPS:NAmerica:JAXN024 3903 (000B099C)
Message exceeds size limit. CAUSE ===== This behavior can occur if the Excel attachment contains macros. Macros are expanded when they go through the Internet Mail Service. If the Internet Mail Service has a message size restriction and the attachment is close to that size, when you send the message, the attachment may be expanded to a size that is too large to pass through the Internet Mail Service. For example, if you have an attachment that is 8 MB and your message size restriction is 10 MB, once the message is expanded, it will be approximately 11 MB. The Internet Mail Service rejects the message. RESOLUTION ========== To resolve this issue, increase the message size limit on the Internet Mail Service. To do this: 1. Open Microsoft Exchange Administrator. 2. Click to expand Site, click Configuration, and then double-click Connections. 3. Double-click "Internet Mail Service", and then click Properties. 4. On the General tab, increase the message size limit to accommodate this message. WORKAROUND ========== To work around this issue, you may also zip the attachment and send it. MORE INFORMATION ================ Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.