DOCUMENT:Q266693 16-DEC-2000 [exchange] TITLE :XFOR: Can't Add Exchange Server SMTP Addr. in Directory Sync. PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55 kbExchange550preSP4fix kbExchange550sp4Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== You may not be able to include the Simple Mail Transfer Protocol (SMTP) proxy addresses of Exchange Server Mailboxes in the directory synchronization process to the Alias field of the Novell GroupWise directory. CAUSE ===== This problem can occur because this capability was not included in the original design of the Microsoft Exchange Connector for Novell GroupWise. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4. MORE INFORMATION ================ After you apply this fix, you can map the Exchange Server SMTP proxy to the Alias field of the Exchange Connector for Novell GroupWise. To enable this feature, you need to add the following entries: - In the Gwamap.tbl file: ExtName 128 External-Name - In the Mexamap.tbl file: SMTPADDR 128 proxyAddresses(SMTP:) - In the Mapmex.tbl file: ExtName = SMTPADDR - In the Exchconn.ini file, under the [LME-GWISE] section: SMTPAliasType = where is the name of the gateway alias in the GroupWise directory. Each of these entries must contain spaces to separate the fields and not tab stops, because tab stops make the entry unreadable. These entries populate the gateway Alias field with the Exchange Server mailbox's SMTP proxy address. Additional query words: dirsync GroupWise Connector ====================================================================== Keywords : exc55 kbExchange550preSP4fix kbExchange550sp4Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.