DOCUMENT:Q268227  23-OCT-2000  [exchange]
TITLE   :XCON: Event ID 9406 and 2240 Occur When Starting the MTA
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.0,5.5
OPER/SYS:
KEYWORDS:exc5 exc55

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The information in this article applies to:

 - Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

In Microsoft Exchange Server, the message transfer agent (MTA) does not start
and you may receive the following event ID messages:

Date:		7/6/00		Event ID: 	168
Time:		4:00:06 PM	Source:		MSExchangeMTA
User:		N/A		Type:		Warning
Computer:	SERVER  	Category;	Directory access

Unable to find the global domain information for the /o=ORGANIZATION/ou=SITE
/cn=Configuration/cn=Site-Addressing Microsoft Exchange site.
[MTA MAIN BASE 1 273] (12) 

Date:		7/6/00		Event ID: 	2240
Time:		5:10:01 PM	Source:		MSExchangeMTA
User:		N/A		Type:		Warning
Computer:	SERVER  	Category;	Directory Access

Directory operation (ds_bind) failed with problem DS_E_INSUFFICIENT_ACCESS_RIGHTS.
[RD Server MAIN BASE 1 116] (12) 

Date:		7/6/00		Event ID: 	9406
Time:		4:00:06 PM	Source:		MSExchangeMTA
User:		N/A		Type:		Warning
Computer:	SERVER  	Category;	Directory access

There is not enough Performance Monitor memory to display the MTA Connections information.
Stop attached Performance Monitors and re-start the MTA. [BASE MAIN BASE 1] (14)

RESOLUTION
==========

To resolve this behavior, verify that the service account role is set to service
account administrator on the site object.

MORE INFORMATION
================

This behavior occurs after a disaster recovery process. If you change the
Directory Access, Field Engineering and X.400 MTA logging levels to maximum,
more accurate events are logged.


Additional query words: control panel

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Keywords          : exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : winnt:5.0,5.5
Issue type        : kbprb

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