DOCUMENT:Q272305 06-AUG-2002 [exchange] TITLE :XADM: Move Mailbox Fails with Event ID 8505 and Error 0x8004030 PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to use the Move Mailbox functionality in the Microsoft Exchange Server 5.5 Administrator program, the following event ID message may be logged in the Application event log: Event Type: Error Event Source: MSExchangeISPriv Event ID: 8505 Description: Unable to move mailbox ... error number 0x80040301 The message for Error 0x80040301 is "ecPropBadValue-MAPI_E_BAD_VALUE". CAUSE ===== This issue can occur if the mailbox has a corrupted or unexpected value. RESOLUTION ========== To resolve this issue, correct the damaged information. To do so, use either of the following methods: - Use the Isinteg utility. For additional information about how to run Isinteg to resolve this issue, click the article number below to view the article in the Microsoft Knowledge Base: Q188627 MSExchangeIS Move Mailbox Error Event IDs - Use the CleanSweep utility from the BackOffice Resource Kit. MORE INFORMATION ================ For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q174045 Installing and Using the CleanSweep Tool Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.