DOCUMENT:Q272506 20-NOV-2000 [exchange] TITLE :XFOR: Event 3018 Occurs When Restarting the IMS PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start the Internet Mail Service after it has failed, the service does not start and the following event is reported in the application event log of Microsoft Event Viewer: Event ID: 3018 Source: IMC Description: The available disk space on the spool drive has dropped below (%1)K. The Internet Mail Connector will not accept messages for inbound and outbound conversion until the available disk space has increased above (%1)K. CAUSE ===== This issue can occur if there is a 16-GB file in the Exchsrvr\Imcdata\Out folder. RESOLUTION ========== To resolve this issue, delete the 16-GB file, delete the Queue.dat file from the Exchsrvr\Imcdata folder, and then restart the Internet Mail Service. Additional query words: IMS exch2kp2w ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.