DOCUMENT:Q274996 25-JUN-2001 [exchange] TITLE :Cannot Delete Exchsrvr Folder w. a "SHARING VIOLATION" Err Msg PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to delete the Exchsrvr folder, you may be unable to do so, and you may receive a "SHARING VIOLATION" error message. RESOLUTION ========== To resolve this issue: 1. Click Start, point to Settings, and then click Control Panel. Double-click Services. 2. Stop and disable the Internet Information Services (IIS) service. 3. Stop and disable the Content Index service. After you perform these steps, you can delete the Webdata folder and the Exchsrvr folder. MORE INFORMATION ================ After you use the Exchange Server CD-ROM to remove the Exchange Server services, and after you remove all of the registry keys that are associated with Exchange Server in accordance with the following Microsoft Knowledge Base article Q259158 XADM: How to Manually Remove Exchange Server 5.5 Completely if you attempt to delete the Exchsrvr folder, you cannot delete the folder and you receive the following error message: SHARING VIOLATION No new event ID messages are logged in the System event log or Application event log. You can delete all of the subfolders in the Exchsrvr folder except the Webdata folder. If you attempt to delete the Webdata folder, you receive a "SHARING VIOLATION" error message. Additional query words: ====================================================================== Keywords : kberrmsg Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.