DOCUMENT:Q275030 16-MAY-2002 [exchange] TITLE :XCON: Exchange Server MTA Does Not Process Accented Characters PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:kbFEA exc55 kbExchange550SP5Fea kbExchange550PreSP5fea ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= If attachments with file names that contain accented characters (escape sequences) are sent to and from Exchange Server computers, when a user tries to save the file in the client, the file name is not preserved. Instead, the accented characters are replaced by an ASCII representation of that character because the message transfer agent (MTA) does not process escape sequences in attachment names. MORE INFORMATION ================ A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior described in this article and should be applied only to systems having a specific need for it. This feature may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by the lack of this feature, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this feature. To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this feature should have the following file attributes or later: Component: MTA +----------------------------+ | File name | Version | +----------------------------+ | Emsmta.exe | 5.5.2654.47 | +----------------------------+ | Dbserver.sch | N/A | +----------------------------+ | Dcprods.cat | N/A | +----------------------------+ | Ems_rid.dll | N/A | +----------------------------+ | Mtacheck.exe | N/A | +----------------------------+ | Infoplog.cfg | N/A | +----------------------------+ | Mtaperf.dll | N/A | +----------------------------+ | P42.tpl | N/A | +----------------------------+ | P772.TPL | N/A | +----------------------------+ | P2.xv2 | N/A | +----------------------------+ | X400om.dll | N/A | +----------------------------+ Additional query words: ====================================================================== Keywords : kbFEA exc55 kbExchange550SP5Fea kbExchange550PreSP5fea Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.