DOCUMENT:Q278343  13-DEC-2000  [exchange]
TITLE   :XFOR: Can't Log On to Calendar Connector Service (Error 1069)
PRODUCT :Microsoft Exchange
PROD/VER::5.5,5.5 SP1,5.5 SP2,5.5 SP3
OPER/SYS:
KEYWORDS:exc55 exc55sp1 exc55sp2 exc55sp3

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The information in this article applies to:

 - Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 
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SYMPTOMS
========

After you change the service account password, you may receive the following
error message when you try to start the Microsoft Exchange Calendar Connector
Service:

   Could not start the Microsoft Exchange Calendar Connector Service on
   \\Tbill1

   Error 1069: The service did not start due to logon failure.

CAUSE
=====

Changing the site service account password from within the Microsoft Exchange
Administrator program does not change the startup parameters of the Calendar
Connector.

WORKAROUND
==========

To make sure that the Calendar Connector Service starts by manually changing the
startup parameters of the Calendar Connector, follow these steps:

1. In the Services tool, in Control Panel, click "Microsoft Exchange Calendar
   Connector".

2. Click Startup.

3. Under Log On As, reset the password to the current password.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

For additional information about changing the Exchange Service Account, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q157780 XADM: How to Change the Service Account Password

Additional query words: calcon

======================================================================
Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version           : :5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type        : kbprb

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