DOCUMENT:Q279423 21-MAR-2002 [exchange] TITLE :XADM: How to Use the DSAdiag Utility PRODUCT :Microsoft Exchange PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange 2000 Server ------------------------------------------------------------------------------- SUMMARY ======= This article describes the DSAdiag utility (DSAdiag.exe), which can be very useful when diagnosing directory access problems with Exchange 2000 Server. MORE INFORMATION ================ Exchange 2000 uses the DSAccess API to communicate with Active Directory. DSAdiag.exe is a utility that lists the domain controllers, global catalog servers, and the configuration domain controller that the DSAccess API attempts to contact on behalf of Exchange 2000. The status of the connection is displayed in the output (Up, Down, Fast, Slow, In Synch). If DSAccess is having trouble communicating to a particular domain controller or global catalog server, it fails over to a different Active Directory server. When you use DSAdiag.exe, you can manually force server discovery. DSAdiag.exe must be copied into the \Program Files\Exchsrvr\Bin folder. Open a command prompt and change the folders to \Bin. When you type "dsadiag" (without the quotation marks) and press ENTER, two options are displayed: - DSAdiag 1: This option displays the domain controller, global catalog server, and the configuration domain controller list. - DSAdiag 2: This option forces Topology Rediscovery, which rediscovers the topology of the domain controller, global catalog server, and the configuration domain controller. For example, if a global catalog server has been taken down for maintenance and brought back online again, and DSAccess has not realized that the server is available once more, you can use the DSAdiag 2 option to force the server to rediscover the available servers. DSAdiag enumerates the list of Active Directory servers that the DSAccess API reports, it does not issue its own Lightweight Directory Access Protocol (LDAP) requests to the Active Directory servers. The following text is an example of the output that you receive when you use the DSAdiag 1 option: D:\Program Files\Exchsrvr\BIN>dsadiag 1 ....... Working DC's: UP FAST DOWN InSync Name X X X Working GC's: UP FAST DOWN InSync Name X X X Config DC: Done In the United States and Canada you may contact Microsoft Product Support Services at (800)936-5800 for this utility. For additional information about DSAccess, click the article number below to view the article in the Microsoft Knowledge Base: Q247262 XCON: How DSAccess Detects DCs, Global Catalogs, Config DCs in a Domain Additional query words: xmrp dsaccess api, directory service DC GC GCS config ====================================================================== Keywords : Component : DSAccessAPI Technology : kbExchangeSearch kbExchange2000Search kbExchange2000Serv Version : : Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.