DOCUMENT:Q280306 29-APR-2002 [exchange] TITLE :XADM: Client Stops Responding If You Open Another User's Folder PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When an Exchange Server 5.5 client computer user tries to open another user's folder, the client computer may appear to stop responding, or it may require more time than you expect to open the folder. CAUSE ===== This behavior can occur when distribution lists are used on folder permissions to access another user's folder. Additionally, this behavior may occur after you remove a server from a site where this server was specified as the distribution list expansion server for this distribution list. RESOLUTION ========== To resolve this behavior, change the distribution lists to expand on any server in the site or specify a valid server to expand the distribution list. To change the expansion server for a distribution list: 1. In the Microsoft Exchange Administrator program, expand the site name, and then select the Recipients container that contains the distribution lists. 2. Select a distribution list that you want to modify, and then click the Properties button on the toolbar. 3. On the General tab, select the Expansion Server drop-down box, and then select a valid server in the site or change the setting to "Any Server in the site". 4. Click OK. MORE INFORMATION ================ For additional information about distribution list expansion, click the article number below to view the article in the Microsoft Knowledge Base: Q185194 XCON: Distribution List (DL) Expansion For additional information about other behaviors that you can experience, click the article number below to view the article in the Microsoft Knowledge Base: Q154537 XCON: Congestion in Message Transfer Service, Sending to DL Additional query words: dl distribution list expansion slow removing server ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.