DOCUMENT:Q283149 13-JUN-2001 [exchange] TITLE :XADM: -1011 Error Message Reported After Running ISINTEG -PATCH PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the isinteg -patch command to start the information store, Isinteg may finish successfully, but the information store may still report a "-1011" error message. CAUSE ===== This issue can occur if the user account that you are using to run isinteg -patch does not have the appropriate permissions to modify the database files. RESOLUTION ========== To resolve this issue, log on using an account that has permission to edit database files (for example, the Exchange Service Account). MORE INFORMATION ================ When you run isinteg -patch, it runs but it does not report an "Access is Denied" error message. Instead, it reports that the information store has been successfully updated. To confirm this behavior, rename one of the information store files, and then run the command line again. Isinteg does not report that it could not find the information store; it does not report any error messages. For example, if you want to rename the Pub.edb file to "Pub.old", run isinteg -patch. Isinteg reports that it has successfully updated the information store. However, you expect to receive the following error message: Warning, public store was not found (assuming private-only store) Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.