DOCUMENT:Q285021 06-AUG-2002 [exchange] TITLE :XADM: Exchange Event Service Does Not Start with Error 2140 PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Microsoft Event Service, you may receive the following error message: Could not start the Microsoft Exchange Event Service on \\ Error 2140: An internal Windows NT Error occurred. The following event ID message may be logged in the Application event log: Event ID : 5 Source : MSExchangeES Type : Error Category : General Description: An unexpected MAPI error occurred. Error returned was [0x80004005] When you start the Microsoft Exchange Server Administrator program, you can open the properties of the Eventconfig server. All other services are started and working properly. CAUSE ===== This issue can occur if the Event Service is using a different service account and the permissions on the service account that is used to start the service have been changed. RESOLUTION ========== To resolve this issue, use a different service account to start the Event Service, or modify the permissions on the current service account. Additional query words: exch2kp2w ====================================================================== Keywords : kberrmsg Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.