XL7: Template in New Dialog Box Displayed with 0K File Size

ID: Q129994

7.00 WINDOWS kbusage xlwin

The information in this article applies to:

SYMPTOMS

In Microsoft Excel, when you use the Details button in the New dialog box to display additional information about the available files, a template file on the Excel tab may be displayed with a file size of 0K instead of the expected file size. Additionally, the Preview box for the template file may contain the text "Preview not available" instead of the contents of the template file.

CAUSE

This behavior occurs if you save a Microsoft Excel template file to the XLSTART folder. The Microsoft Excel XLSTART folder is available for compatibility with Microsoft Excel version 5.0. In Microsoft Excel version 7.0, you can still create a new workbook from a template stored in this folder. However, when you view the template file in the New dialog box, and you display the file details, the file size is displayed as 0K, and the Preview box does not contain a preview of the file.

All new templates that you create in Microsoft Excel version 7.0 should be saved to the Microsoft Office TEMPLATE folder or the EXCEL folder in the TEMPLATE folder. When you save a file as a Template in Microsoft Excel, the default file location is the Microsoft Office TEMPLATE folder.

RESOLUTION

To display the correct file size and preview of a template file in the New dialog box, save the file to the default template folder, the Microsoft Office TEMPLATE folder or the EXCEL folder in the TEMPLATE folder, instead of the XLSTART folder.

KBCategory: kbusage KBSubcategory: xlwin

Additional reference words: 7.00

Keywords          : xlwin 
Version           : 7.00
Platform          : WINDOWS

Last Reviewed: September 16, 1996