DOCUMENT:Q287888 07-JUN-2002 [exchange] TITLE :XADM: Corrupted Message-ID Text PRODUCT :Microsoft Exchange PROD/VER::4.0,5.0,5.5 OPER/SYS: KEYWORDS:exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you check the Internet headers on a message that originates from an Exchange Server computer, you may notice that the originating server name in the Message-ID section is corrupted. For example, the following text is displayed in the Message-ID section: Message-ID: However, you expect the following text to be displayed: Message-ID: RESOLUTION ========== To resolve this issue, reinstall the TCP/IP stack on the originating Exchange Server computer, and then reapply the current Microsoft Windows NT service pack. MORE INFORMATION ================ This issue has been reported to cause blank e-mail messages when they are received on an Exchange 2000 Server computer. In this case, even though the messages are blank, the From address is still displayed. The specific cause of this issue is not known at this time. This issue may be caused by the Exchange 2000 SMTP gateway or by virus scanning software that strips the message body from message, and causes the corrupted text to be displayed in the Message-ID section. This issue has not been reported in Hotmail messages. Additional query words: ====================================================================== Keywords : exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : :4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.