DOCUMENT:Q288335  06-AUG-2002  [exchange]
TITLE   :XADM:  Error Messages Occur When You Run Exmerge
PRODUCT :Microsoft Exchange
PROD/VER::5.5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you run the Mailbox Merge program (Exmerge.exe) to export or import mail
data from an Exchange Server information store, you may receive either of the
following error messages:

   Error encountered reading list of recipients on server
   '\\<SERVERNAME>'. Make sure you have Administrator permissions on the
   Private Information Store object. Please refer to the 'C:\Exmerge.log' log
   file for more information.

   -or-

   The server '\\<SERVERNAME>' is inaccessible. It is either not a
   Microsoft Exchange Server or you do not have rights to access the Microsoft
   Exchange Directory on this machine.

NOTE: These error messages may be reported in Exmerge.log.

CAUSE
=====

This issue can occur if you use the Universal Naming Convention (UNC) format
(\\<SERVERNAME>) when you enter the server name when you run Exmerge.

RESOLUTION
==========

To resolve this issue, enter the NetBIOS server name instead (remove the
backslash symbols [\\] that precede the server name).

Additional query words:

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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