DOCUMENT:Q288540 20-DEC-2001 [exchange] TITLE :XADM: No Traditional Spanish Templates in Exchange Server 5.5 PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Spanish-language version of Microsoft Exchange Client or Microsoft Outlook may be unable to download the offline Address Book from an English-language Exchange Server 5.5 computer. This problem may occur even if the Spanish-language templates have been installed by using the Spanish-language Templates.csv file from the Exchange Server 5.5 CD-ROM. CAUSE ===== This problem can occur if the traditional Spanish-language templates are not installed on the Exchange Server computer. These templates are listed as Espanol in the Details Templates container in the Exchange Server Administrator program. You may see a template called Espanol/moderno, which is the modern Spanish-language template. For most Spanish-language clients to work properly with an English-language Exchange Server computer, both the traditional Spanish-language and modern Spanish-language templates must be installed on the server. The traditional Spanish-language templates are not included in the Spanish-language Templates.csv file that is included with Exchange Server 5.5. RESOLUTION ========== To resolve this problem, import the Templates.csv file that is included on either the Spanish-language Exchange Client version 5.0 CD-ROM or the Spanish-language Microsoft Outlook 98 CD-ROM, which includes both the Espanol and Espanol/moderno templates. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ol97 ol98 ol20 97 2000 OAB ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.