DOCUMENT:Q289574 06-AUG-2002 [exchange] TITLE :XADM: Cannot Access Contents of a Public Folder PRODUCT :Microsoft Exchange PROD/VER::5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to access the contents of a public folder in Microsoft Outlook, you receive the following error message: The folder could not be opened. The contents of this public folder are currently unavailable. Either the Microsoft Exchange Server Computer servicing this public folder is down or the public folder has not been replicated to this site. See your administrator. CAUSE ===== This behavior occurs because the Everyone group no longer has the Access this computer from the Network permission on the Exchange server that contains a replica of the public folder that you are trying to access. RESOLUTION ========== To resolve this behavior, reassign the Access this computer from the Network permission to the Everyone group on the Exchange server: 1. Start User Manager for Domains on the Exchange server. 2. If this is a member server, click User, and then click Domain, type the name of the Exchange server (in this format: \\), and then click OK. 3. Click Policies, and then click User Rights. 4. Under Right, click "Access this computer from the network". 5. Click Add. 6. Click Everyone, click Add, and then click OK. 7. Click OK to apply the changes. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : :5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.