DOCUMENT:Q289827 10-SEP-2001 [exchange] TITLE :XFOR: Permission Required to Migrate Lotus Notes Mailboxes PRODUCT :Microsoft Exchange PROD/VER::5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3, 5.5 SP4 - Microsoft Exchange 2000 Enterprise Server - Microsoft Exchange 2000 Server ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Migration Wizard for Exchange Server 5.5 and Exchange 2000 to migrate Lotus Notes users to Exchange Server 5.5 and Exchange 2000, you may receive the following error message: You do not have the required access to migrate user 'user/org'. If you continue, the user will not be migrated. CAUSE ===== When you migrate the user, you need to specify a Notes ID. The Migration Wizard uses this certain user's permission to access and migrate Notes users. If this user does not have the permission to access other mailboxes, the error occurs. By default, in Lotus Notes: - Users have full permissions on their mailbox. - The home server also has full permissions on the users' mailbox. - All other users (including administrator) do not have any permissions. RESOLUTION ========== Grant the Notes ID you use to migrate at least "Reader" permission on each user's Notes mailbox that you plan to migrate. Additional query words: exch2kp2w ====================================================================== Keywords : kberrmsg Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange2000Search kbExchange2000Serv kbExchange2000EntServ kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 kbExchange550SP4 Version : :5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.