DOCUMENT:Q291532 08-MAY-2002 [exchange] TITLE :XFOR: Calendar Connector Only Looks in Cache PRODUCT :Microsoft Exchange PROD/VER::5.5 SP4 OPER/SYS: KEYWORDS:kbExchange550preSP5fix kbExchange2000SP1Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== The Calendar Connector may not refresh the data from a foreign system, even after the time-out period has expired, if you previously installed the fix that is described in the following Microsoft Knowledge Base article: Q285809 XFOR: Calendar Connector Does Not Honor the Freshness Time-Out of the Free and Busy Data That Was Previously Retrieved CAUSE ===== This issue can occur if the time-out period that is created is too large and almost never expires. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Component: Calendar Connector +---------------------------+ | File name | Version | +---------------------------+ | Mapical.dll | 5.5.2654.71 | +---------------------------+ NOTE: Due to file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 4. Additional query words: ====================================================================== Keywords : kbExchange550preSP5fix kbExchange2000SP1Fix Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP4 Version : :5.5 SP4 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.